Monthly Archives: December 2015

Home > Blog > Monthly Archives: December 2015

What is excellent customer service?

28 December 2015 by in category Branding, Customer Service tagged as

Excellent customer service builds good relationships with clients and prospective customers. Happy customers are likely to return, and also are likely to be advocates for your business. As a result, you will be rewarded with a loyal customer base. Customer service is one of the most important parts of a business. Especially with social media [...]

0 0 Read more

A Successful Self-Service Helpdesk

22 December 2015 by in category Branding, Customer Service tagged as

It’s not productive for small businesses to be stuck on the phone all day, fielding simple questions that could easily be in a database. You may not even be aware that your customers don’t want to use the telephone for support - in a recent survey, 72% of customers said that they preferred to use [...]

0 0 Read more

Website Redesign

8 December 2015 by in category Branding, WordPress Design tagged as

Before we can start working on your new web design, there are several important things you need to know. This is to ensure that your branding is targeted and will help you towards achieving your business goals. Your Target Audience If you don't know who your audience is, you won't be able to reach them. [...]

0 0 Read more

Copyright © purpleplanet - Software Solutions