Tea works too. Or hot chocolate. Or even something stronger! Our articles are based on the most common questions we get from our clients, that’s why they are so interesting to read, and actually utilise. You won’t notice how time flies!
Customer service chatbots today The integration of chatbots into customer service has increased remarkably in the past decade, marking a pivotal chapter in the history of digital customer interactions. While…
![How to make your WordPress website GDPR compliant [Actionable List]](https://purpleplanet.com/wp-content/uploads/2019/08/wordpress-website-gdpr-compliant.jpg)
You may already know that the EU General Data Protection Regulation (GDPR) is coming into force on 25th May. In this article, you will find out what exactly you need…
Your brand promise, given through media messages, doesn’t have the same weight as before. Today’s customer expects brands to keep their promises! How your customers feel when dealing with your…
Excellent customer service builds good relationships with clients and prospective customers. Happy customers are likely to return, and also are likely to be advocates for your business. As a result,…
It’s not productive for small businesses to be stuck on the phone all day, fielding simple questions that could easily be in a database. You may not even be aware…
